Diploma of Community Services - CHC52021

Name: Diploma of Community Services – CHC52021
Brand: Skills Certified
Rating: 4.8 (2875 reviews)

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Help the most disadvantaged in our community with a CHC52021 – Diploma of Community Services via Skills Certified’s RTO partners.

Qualification Overview

Qualification Name

Diploma of Community Services

Code and Units of Competency

CHC52021

Duration

Within four weeks of receiving sufficient and complying evidence of competency in all applied for units of competency

Offered By

Equinox College (RTO 45040)

Let us certify your skills

Helping the most disadvantaged Australians is a difficult task and one that not everyone is suited for. But if you have a caring nature and are drawn to supporting those who really need it, a Diploma of Community Services may be the perfect move for you.

The Diploma of Community Services covers roles that include service delivery directly to clients, or to community development or education projects. Individuals who possess this qualification are often responsible for the supervision of volunteers and other staff.

Who is this Qualification for?

Front-line support workersready to step into senior case management.
Team leaderssupervising volunteers or entry-level staff who now need formal recognition.
Welfare professionalswith overseas credentials seeking an Australian-recognised ticket.
Career changersmoving from allied health, youth work or education into broader community services.

If you’re already “the go-to problem solver” in your organisation, this qualification formalises that responsibility.

What You’ll Learn in CHC52021

Over 20 core and elective units you’ll cover:
- Complex case management and referral networks
- Trauma-informed practice and mental-health first response
- Program design for community development and client education
- Risk assessment, safeguarding and duty-of-care compliance
- Leadership skills—rostering, supervision and conflict resolution
These competencies prove you can move from hands-on support to designing and leading community programs.

RPL Process — How to Get Recognised for Your Experience

1. Free eligibility chat.Confirm that RPL Community Services is the right pathway.
2. Evidence upload.Case notes, policy drafts, supervisor letters—anything that shows what you already do.
3. Assessor review.Gaps? You’ll get targeted upskilling at no extra charge.
4. Issue of qualification.A nationally recognised parchment you can use for promotions, tenders or postgraduate study.
Most RPL Diploma of Community Services candidates complete these steps in four weeks once evidence is received.
- You can be certified anywhere in Australia with a nationally recognised qualification
- Gain accreditation from a reputable Registered Training Organisation
- Customer Satisfaction Guarantee
- Get your FREE RPL Quote today!

Ready to begin?

You will need to provide a range of evidence to assist your assessor to make an informed decision about your competence and previous community services experience. The types of evidence you may be asked to provide can include:

ID
Resume
Payslips/work contract/ABN if self-employed
Letter of Employment
Current employment contracts
Letters of reference from licensed tradespeople you have worked with.
Videos or photos of your work.
Evidence of overseas qualifications.
Transcripts or assessments from related previous qualifications.
Apprenticeship papers.
Case management notes
Behaviour reports
Policies and procedures
Educational programs structured for children
Drug/Alcohol awareness programs
Community development plans

Career Opportunities with a Diploma of Community Services

Once you are qualified with a Diploma of Community Services there is a range of new roles available to you. Possible roles include:

Assessor
Family support worker
Case coordinator
Group facilitator / coordinator
Case worker or manager
Pastoral care counsellor
Client service assessor
Pastoral care manager
Community services worker
Program coordinator or manager
Community worker
Senior youth officer / chaplain
Coordinator
Social welfare worker
Coordinator family services
Support facilitator
Early intervention worker
Welfare worker

National data shows 89% are satisfied with their RPL training and 87% experience improved work status as a result of it.

Current labour-market data shows 60 percent of diploma-qualified workers are employed in Community & Personal-Service roles, with median starting salaries around $60 k.

Ease of getting qualified with RPL

You can be certified anywhere in Australia with a nationally recognised qualification
Have your certification within four weeks of evidence being received
Gain accreditation from a reputable Registered Training Organisation
Customer Satisfaction Guarantee
Get your FREE RPL Quote today!

Why Choose Skills Certified for Your RPL?

Specialist assessors:Our partner RTOs focus on RPL Community Services, so your experience is evaluated by sector experts.
Rapid turnaround:Most applicants receive their community services diploma within four weeks.
Money-back guarantee:Not yet competent? Choose a full refund or free gap training.
National recognition:CHC52021 is accepted Australia-wide for supervisory positions and some state funding programs.

This qualification will be offered by one of the following RTOs:

Equinox College (RTO 45040)

It is all completed in 4 simple steps

Step 1

Free Skills Assesment

Speak to Skills Certified about your goals and allow us to guide you towards the qualification that will help you reach them.

Step 1

Step 2

Portfolio of Experience

Your dedicated consultant will guide you through the process of putting together a portfolio of evidence. This can contain previous qualifications with transcripts, certificates, photos and videos, samples or work examples, letters of reference, your current resume, etc.

Step 2

Step 3

Evidence review

Once one of our partner registered training organisations (RTOs) has assessed your portfolio, the assessor assigned to your case may be in touch if any additional evidence is required. If you have any weak areas, the RTO may assign a trainer to upskill you at no cost to you.

Step 3

Step 4

You're Qualified!!

Skills Certified is partnered with Registered Training Organisations whose qualifications are nationally recognised in Australia and are the same as the qualification you would receive from full time study. Qualifications can also be used for licensing applications.

Step 4

FAQs

How much evidence do I need for a Diploma of community services RPL?

Aim for 10-15 quality items—case plans, supervision logs, policy documents, letters of reference and payslips. The assessor can advise if anything else is needed.

Will this diploma help me become a case manager?

Yes. Many employers list the Diploma of Community Services as the preferred qualification for senior case worker or coordinator roles.

Can volunteer experience count toward RPL?

Absolutely. Provide detailed logs of hours, responsibilities and outcomes; volunteer work is valuable evidence in the RPL Diploma of Community Services process.

Ready to turn experience into a formal qualification?

Call 13 17 75 or start the 60-second skills check—your community services diploma is closer than you think.

Outcomes

Satisfied With Training

Percentage of graduates of this course who were satisfied with the training.

Improved Work Status

Percentage of graduates of this course who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay.

$ 0

Salary

The middle of the range of salaries earned by graduates of this course starting their first ever full-time job after graduating.

$ 0

Satisfied With Training

Percentage of graduates of this course who were satisfied with the training.

Improved Work Status

Percentage of graduates of this course who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay.

Salary

The middle of the range of salaries earned by graduates of this course starting their first ever full-time job after graduating.

61.3%

Community and Personal Service Workers

18.7%

Professionals

9.5%

Clerical and Administrative Workers

80.7%

Health Care and Social Assistance

5.1%

Education and Training

4.0%

Public administration and Safety

How our customers rated our service

Discover why Skills Certified is trusted by thousands. With over 2,500 reviews and an impressive average rating of 4.9 stars on Trustpilot, our commitment to quality and excellence in skills recognition through RPL is evident through the experiences of our satisfied clients across Australia.