Certificate IV in Retail Management

The Certificate IV in Retail Management qualification provides the skills and knowledge required by individuals who manage day-to-day operations and manage frontline teams within a department or retail store to implement organisational objectives and deliver on set standards. Individuals in this environment typically possess highly developed customer engagement and sales skills, as well as sound product or service knowledge. The individual would typically work independently and be responsible for his or her own outputs and functions.  The qualification provides a pathway for individuals working in a variety of retail settings, such as supermarkets, department stores, specialty retailers and quick service restaurants. Job descriptions typically include assistant store manager, department manager or store manager. 

You will need to provide a range of evidence to assist your assessor to make a decision about your competence. The types of evidence you may be asked to provide can include

• ID
• Resume
• Payslips/work contract/ABN if self-employed
• Letter of Employment
• Current employment contracts
• Letters of reference
• Videos or photos of your work.
• Evidence of overseas qualifications.
• Transcripts or assessments from related previous qualifications.
• Apprenticeship papers.
• Customer Feedback Forms
• Risk Assessment and Management forms
• Employment Documents
• Coaching and Training Documents
• Project Campaigns and Plans
• Performance Reviews
• Marketing and Advertising Strategies

• You can be certified anywhere in Australia with a nationally recognised qualification
• Have your certification within four weeks of evidence being received
• Gain accreditation from a reputable Registered Training Organisation
• Customer Satisfaction Guarantee
• Get your FREE RPL Quote today!

• Brisbane Business & Hospitality Training (RTO: 31983)
• Asset Training Australia (RTO: 31718)