Certificate III in Tourism

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• Have your certification within four weeks of evidence being received
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You will need to provide a range of evidence to assist your assessor to make a decision about your competence. The types of evidence you may be asked to provide can include:

• Résumé
• Letter of Employment
• Current employment contracts
• Videos or photos of your work.
• Evidence of overseas qualifications.
• Transcripts or assessments from related previous qualifications.
• Apprenticeship papers. 

The Certificate III in Tourism equips individuals for a role in tourism sales, operations and service. The qualified individual will possess well-developed skills within the industry, and will use judgment and discretion to work independently or under limited supervision. Some of the pathways provided by this qualification include small tourism businesses, heritage and cultural sites, attractions, visitor information centres, and inbound tour operators. The Certificate III in Tourism qualification creates a platform for specialisation and multi-skilling in office-based tourism roles, as well as field-based roles. Some potential job roles may include:

• adventure tourism guide
• attendant or senior ride operator in an attraction or theme park
• booking agent
• cellar door salesperson and guide in a winery
• customer service agent
• guide and salesperson in an Indigenous cultural centre
• inbound tour coordinator
• marine tourism guide or dive tour operator
• museum attendant
• operations consultant for a tour operator
• reservations sales agent
• sales consultant
• visitor centre information officer.

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