The Certificate II in Tourism provides the basic industry knowledge and operational skills required for an individual performing repetitive, routine tasks under direct supervision. The qualification provides a pathway for individuals working in various travel and tourism sectors for employers ranging from tour wholesalers to travel agencies, tour operators, cultural or heritage sites, attractions and other small tour companies. Work will typically be undertaken in office environments where tourism and travel services are planned or provided, or out in the field where the products and services are delivered, or even a combination of the two.
