Certificate II in Community Services

The Certificate II in Community Services provides a pathway for community services workers to enter the workforce. These individuals will be the first point of contact in assisting people by meeting their immediate needs. Social workers at this level work under regular, direct supervision and within clearly defined guidelines.  

You will need to provide a range of evidence to assist your assessor to make a decision about your competence. The types of evidence you may be asked to provide can include:

• Résumé
• Letter of Employment
• Current employment contracts
• Videos or photos of your work.
• Evidence of overseas qualifications.
• Transcripts or assessments from related previous qualifications.
• Apprenticeship papers.

• You can be certified anywhere in Australia with a nationally recognised qualification
• Have your certification within four weeks of evidence being received
• Gain accreditation from a reputable Registered Training Organisation
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• Spectrum Institute of Training and Education Pty Ltd (RTO:41303)